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The Five Dysfunctions of a Team
0001 Jun 1
One minute read

The Five Dysfunctions of a Team

Here is key point from the book The Five Dysfunctions of a Team

Absence of trust

Cause: Unwillingness to be vulnerable within the group.
Motivation: Team members will trust one another.

To fix apply these practrices:

  • personal history exercise, about 30 minutes
  • team effectiveness exercise
  • personality and behaviour preference profiles
  • 360 degree feedback
  • leader must demonstrate vulnerability first
  • experiential team exercises

Fear of conflict

Cause: Incapable to engaging unfiltered passionate debate, productive conversations
Motivation: engage unfultred conflict around ideas

  • conflict is productive
  • role of miner of conflict
  • remind people that conflict is necessary
  • role of leader

Lack of commitment (clarity, buy in)

Cause: Buy in commit to agreement decisions
Motivation: Commit to decisions and plans of action

  • consensus
  • certainty
  • cascading messaging, 10m
  • clear deadlines, disciune reginity
  • worst case scenario, contingency
  • low risk disclosure

disagree and commit

Avoidance of accountability

Cause: hesitate to call on bad behaviour of peers of team
Motivation: hold one another accountable, for delivering against team plans

(if people not buy in to plan)

  • publication of goals and standard
    ambiguity is enemy
  • team rewards

Inattention to results

Cause: ego, career, recognition above team
Motivation: focus on achievement of collective resultsb

  • goals and objectives for time period
  • public declaration of results

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